Blog - adooa

How Recording calls and AI can improve your CX

Adooa specialises in AI analytics, VoIP, and chat services, providing SMEs with an advanced yet user-friendly VoIP telephone system, VOIspeed. We have years of experience in recording calls for our

A gradual approach to engage with your customer

A gradual approach to establish a growing engagement with a new client will generate better results than a cold approach. Voice should always be in the mix of course, because

Why improving your CX is a good idea

The main goal that a contact centre should strive to achieve is improving the CX or Customer Experience. Why? The reason why is a good idea to improve this metric,

RPA in Banking and Financial Services

Banks and financial institutions need to gather more information about prospects to make better decisions on loans, as well as reducing their financial risk. Also, customers want to be educated

Conversational AI, ChatBot

ChatBots are a great way to have conversations with customers who only buy from your business once. However, ChatBot’s lack of flexibility and natural tone make them less ideal for

Conversational AI

Artificial Intelligence (AI) is a technology that can help you with your daily tasks such as booking travel, ordering food or shopping for clothes. When this technology is used to

The Stockdale paradox

James Stockdale was a US Navy Admiral who survived captivity after being taken prisoner during the Vietnam War and enduring over 7 years of tortures and extremely poor conditions. After

3 x good things this lockdown has left behind…

The sales process today has changed significantly, especially with regard to a crucial aspect: face-to-face meetings. Until now meetings were the main ingredient of each successful negotiation. In recent months

International clients calling my UK office

Well, the short answer is yes unless you have an international number in their own Country. Ask yourself these questions: – Do I receive many calls from people in a

What is the best software to work from home?

When working from home everyone should have a routine to start with. So, I changed mine slightly: 7:00 – 7:30, exercise at home. My personal preference is for Joe Wicks

People buy from people they trust

You can grow your business with a smart cloud phone system, like VOIspeed UCloud, as your business can benefit whatever its size. Furthermore, scaling your business from 2-2000, adding users

Stressed by the risks of Credit Card Fraud and PCI compliance?

Do you know that not complying with the Payment Card Industry Security Standard protecting consumer card data could mean your business risks: – Being banned from accepting cards – Increased

Ardentcati

10/09/2024

I have consulted with Daniel David, Technical Support for the past 7 years. During this time, he has been outstanding in his advice and guidance and has dealt with every minor to a major problem with professionalism. He has been a fantastic point of contact and I highly recommend him and the company.

Nasreen Anwar

22/05/2024

i have a great experience with Voispeed from last many years. I always deal with Mr Dan. I am working from Pakistan and many times I face some network and IP phone problems but Mr Dan is outstanding at customer service. He is always ready to help and competently overcomes customer's objections. He is capable to independently solve complex problems. My best wishes and prayers are with this organization. God Bless You.

Sunil Savalani

10/05/2024

On behalf of PVIS UK A very professional and efficient service provided.

Mo Ghalib118

09/05/2024

Lovely service, I speak with Dan the support engineer quite often and everytime he is very helpful and willing to help with whatever issues I may have. Thanks Dan! :)

Divya HR Purel Service Ltd

08/05/2024

Exceptional service and timely support! Definitely the top choice for all communication needs, especially Dan who is always attentive and responsive. Highly recommend!

Dee Overfield

30/04/2024

We've been using Voispeed for our telephone system at work, and it's been fantastic! The system is incredibly efficient at handling calls and seamlessly transferring them between team members. It's made our communication much smoother and more professional. Highly recommend for any business looking to improve their phone solutions!

Annmarie Graff

14/08/2023

Voispeed have been providing a cloud based phone system to Care Surgical Limited since 2018. The software is easy to use and was particularly useful when the team were working from home during COVID. The customer service and technical support is exemplary, Daniel David and the team will go to great lengths to iron out any issues and support a consistent phone service.

Kimberley Gillingwater

28/07/2023

Daniel was so very polite and helpful when visiting our office recently. He really went above and beyond what was expected of him and his advise on improvements were most welcome and we shall certainly be taking them on board. An excellent ambassador for VOIspeed and we look forward to continue working with him. And he loved our dog Luna too!

Shaz A

26/01/2023

Amazing service we have been working with VOIspeed for a number of years and the team are some of the best Ive had the pleasure of dealing with. Staff are always kind, courteous and polite and always have any issues resolved as a matter of urgency. The lines are crystal clear and the prices are very reasonable. Special thanks to Giuseppe, Gemma and Dan for all your hard work and efforts

Latest News