LATEST POSTS
Use your phone system more effectively and in compliance with PCI DSS and GDPR rules.
The Stockdale paradox
James Stockdale was a US Navy Admiral who survived captivity after being taken prisoner during the Vietnam War and enduring over 7 years of tortures and extremely poor conditions. Aft [...]
Stressed by the risks of Credit Card Fraud and PCI compliance?
Do you know that not complying with the Payment Card Industry Security Standard protecting consumer card data could mean your business risks: - Being banned from accepting cards - Inc [...]
3 x good things this lockdown has left behind…
The sales process today has changed significantly, especially with regard to a crucial aspect: face-to-face meetings. Until now meetings were the main ingredient of each successful ne [...]
International clients calling my UK office
Well, the short answer is yes unless you have an international number in their own Country. Ask yourself these questions: - Do I receive many calls from people in a certain Country (I [...]
What is the best software to work from home?
When working from home everyone should have a routine to start with. So, I changed mine slightly: 7:00 – 7:30, exercise at home. My personal preference is for Joe Wicks simply because [...]
People buy from people they trust
You can grow your business with a smart cloud phone system, like VOIspeed UCloud, as your business can benefit whatever its size. Furthermore, scaling your business from 2-2000, adding [...]
Grow your business with a smart cloud phone system
You can grow your business with a smart cloud phone system, like VOIspeed UCloud, as your business can benefit whatever its size. Furthermore, scaling your business from 2-2000, adding [...]
Why PCI DSS compliance is important for a business
PCI DSS compliance is important for a business as paying by card is so much more common these days, and it is getting easier for scammers to obtain and defraud people’s credit card det [...]
Taking credit card details over the phone?
Taking credit card details over the phone? If in your contact centre agents stop the recording to avoid storing sensitive data, you should note that this procedure is NOT PCI DSS compl [...]
