How Recording calls and AI can improve your CX
Adooa specialises in AI analytics, VoIP, and chat services, providing SMEs with an advanced yet
With better ways to engage with customers, whether in voice calls, chat, video conferencing or messaging, we make every impression count.
Our AI-powered technology delves deep into customer interactions to uncover emotions and pain points, quickly updating your agent on how to respond.
From the installation of telecoms infrastructure to the latest unified communications technology, we support our clients every step of the way. With Adooa, our suite of forward-looking solutions is here to help you deliver an exemplary customer experience with all the safeguards that you need.
Speech-Analytics enables you to understand the intent of your customers, which words influence the most and provide that valuable feedback to empower your agents.
Adooa’s speech analytics and conversational AI services are ideal for supporting the compliance needs of banking, finance and insurance companies.
Support customers keen to book travel in whichever way works best for them, whether via messaging or phone conversations.
We have an expert team experienced at supporting professionals. Elevate your service and protect your business with our enhanced range of communication
services.
Spencer Cork16/09/2024Adooa get 5 stars from caravanradio.co.uk they took our initial enquiry and knew exactly how they could prove the service we needed. Fast and very efficient throughout the process. I would highly recommend to you.Ardentcati10/09/2024I have consulted with Daniel David, Technical Support for the past 7 years. During this time, he has been outstanding in his advice and guidance and has dealt with every minor to a major problem with professionalism. He has been a fantastic point of contact and I highly recommend him and the company.Nasreen Anwar22/05/2024i have a great experience with Voispeed from last many years. I always deal with Mr Dan. I am working from Pakistan and many times I face some network and IP phone problems but Mr Dan is outstanding at customer service. He is always ready to help and competently overcomes customer's objections. He is capable to independently solve complex problems. My best wishes and prayers are with this organization. God Bless You.Sunil Savalani10/05/2024On behalf of PVIS UK A very professional and efficient service provided.Mo Ghalib11809/05/2024Lovely service, I speak with Dan the support engineer quite often and everytime he is very helpful and willing to help with whatever issues I may have. Thanks Dan! :)Divya HR Purel Service Ltd08/05/2024Exceptional service and timely support! Definitely the top choice for all communication needs, especially Dan who is always attentive and responsive. Highly recommend!Dee Overfield30/04/2024We've been using Voispeed for our telephone system at work, and it's been fantastic! The system is incredibly efficient at handling calls and seamlessly transferring them between team members. It's made our communication much smoother and more professional. Highly recommend for any business looking to improve their phone solutions!Annmarie Graff14/08/2023Voispeed have been providing a cloud based phone system to Care Surgical Limited since 2018. The software is easy to use and was particularly useful when the team were working from home during COVID. The customer service and technical support is exemplary, Daniel David and the team will go to great lengths to iron out any issues and support a consistent phone service.Kimberley Gillingwater28/07/2023Daniel was so very polite and helpful when visiting our office recently. He really went above and beyond what was expected of him and his advise on improvements were most welcome and we shall certainly be taking them on board. An excellent ambassador for VOIspeed and we look forward to continue working with him. And he loved our dog Luna too!Shaz A26/01/2023Amazing service we have been working with VOIspeed for a number of years and the team are some of the best Ive had the pleasure of dealing with. Staff are always kind, courteous and polite and always have any issues resolved as a matter of urgency. The lines are crystal clear and the prices are very reasonable. Special thanks to Giuseppe, Gemma and Dan for all your hard work and effortsGoogle rating score: 5.0 of 5, based on 36 reviews
Adooa specialises in AI analytics, VoIP, and chat services, providing SMEs with an advanced yet
A gradual approach to establish a growing engagement with a new client will generate better
The main goal that a contact centre should strive to achieve is improving the CX
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