Technology Powered Communications

Elevate your Customer Experience

I am Interested
ADOOA LOGO WHITE 150

Technology Powered Communications

Elevate your Customer Experience

I am Interested

Welcome to Adooa where the power of customer experience lives in every interaction.

With better ways to engage with customers, whether in voice calls, chat, video conferencing or messaging, we make every impression count.

Our AI-powered technology delves deep into customer interactions to uncover emotions and pain points, quickly updating your agent on how to respond.

  • Compliance is safeguarded via real-time assessment of live conversations, enabling agents to mention critical regulatory points and ask follow-up questions.
  • Protect customer data with our secure payment services.

From the installation of telecoms infrastructure to the latest unified communications technology, we support our clients every step of the way. With Adooa, our suite of forward-looking solutions is here to help you deliver an exemplary customer experience with all the safeguards that you need.

I am Interested
customer experience
How does it work

Grow your business with Speech-Analytics and Conversational AI

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Speech-Analytics

Speech-Analytics enables you to understand the intent of your customers, which words influence the most and provide that valuable feedback to empower your agents.
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Conversational AI

Starting with a chat, Conversational AI gradually moves the conversation to a person, helping the agents to add value where they are most needed.
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Industries we help

Tailored solutions to propel your business forward

Finance

Financial Services

Adooa’s speech analytics and conversational AI services are ideal for supporting the compliance needs of banking, finance and insurance companies.

  • Increase customer ratings
  • Use real-time speech analytics to assess calls, redact sensitive information and deliver instant responses.
  • Capture the content and insights of customer conversations
  • Gain valuable, data-driven insights into customer sentiment, pain points and priorities
  • Expedite claims processing
  • Enhance fraud detection.
traveling

Travel

Support customers keen to book travel in whichever way works best for them, whether via messaging or phone conversations.

  • Utilise market-leading unified communications to support your business
  • Support clients with local international phone numbers
  • Analyse calls to improve business outcomes
  • Record calls for compliance and sales training
  • Take payment over the phone using our secure card payment solution
  • Remain compliant with phone payment regulation.
insurance

Professional Services

We have an expert team experienced at supporting professionals. Elevate your service and protect your business with our enhanced range of communication
services.

  • Record calls to ensure important details are captured
  • Use real-time speech analytics to assess calls and deliver instant responses
  • Enable faster processing of complex cases by capturing and analysing key points
  • Deliver a more consistent service, saving time and money
  • Identify fraudulent behaviour
  • Take secure card payment over the phone.

Start the conversation now

AI is being implemented very rapidly everywhere. More affordable storage, high speed of processing power and distributed knowledge means that technology is deployed faster than ever before. You cannot afford to take more time.
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What's happening

News & Articles

What's happening

Benefits of working with adooa

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Industry experience

In-depth knowledge of call-centres operating in Finance and Insurance
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AI innovation

Engaging only with companies leading the way in AI, to help your business innovate and scale-up
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Support

Quality pre-sales and after-sales support in collaboration with our trusted suppliers
adooa-testimonials
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We are TV and radio production company based in London and have been using VOIspeed for nearly 5 years. The size of our teams are constantly fluctuating due to the freelance industry so the fact that the technology is so flexible is a real bonus. It adapts easily to the changing number of users and extensions which is essential to us. We would highly recommend them to all companies!

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Jess, Operations Manager

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Get in touch to find out more about the solution for you

See what our customers say

 
 
 
 
 
 
 
  
 
 
  
 
 Ardentcati 
 
10/09/2024
 
 
  
I have consulted with Daniel David, Technical Support for the past 7 years. During this time, he has been outstanding in his advice and guidance and has dealt with every minor to a major problem with professionalism. He has been a fantastic point of contact and I highly recommend him and the company.
  
 
  
 
 
  
 
 Nasreen Anwar 
 
22/05/2024
 
 
  
i have a great experience with Voispeed from last many years. I always deal with Mr Dan. I am working from Pakistan and many times I face some network and IP phone problems but Mr Dan is outstanding at customer service. He is always ready to help and competently overcomes customer's objections. He is capable to independently solve complex problems. My best wishes and prayers are with this organization. God Bless You.
  
 
  
 
 
  
 
 Sunil Savalani 
 
10/05/2024
 
 
  
On behalf of PVIS UK
A very professional and efficient service provided.
  
 
  
 
 
  
 
 Mo Ghalib118 
 
09/05/2024
 
 
  
Lovely service, I speak with Dan the support engineer quite often and everytime he is very helpful and willing to help with whatever issues I may have. Thanks Dan! :)
  
 
  
 
 
  
 
 Divya HR Purel Service Ltd 
 
08/05/2024
 
 
  
Exceptional service and timely support! Definitely the top choice for all communication needs, especially Dan who is always attentive and responsive. Highly recommend!
  
 
  
 
 
  
 
 Dee Overfield 
 
30/04/2024
 
 
  
We've been using Voispeed for our telephone system at work, and it's been fantastic! The system is incredibly efficient at handling calls and seamlessly transferring them between team members. It's made our communication much smoother and more professional. Highly recommend for any business looking to improve their phone solutions!
  
 
  
 
 
  
 
 Annmarie Graff 
 
14/08/2023
 
 
  
Voispeed have been providing a cloud based phone system to Care Surgical Limited since 2018. The software is easy to use and was particularly useful when the team were working from home during COVID.
The customer service and technical support is exemplary,  Daniel David and the team will go to great lengths to iron out any issues and support a consistent phone service.
  
 
  
 
 
  
 
 Kimberley Gillingwater 
 
28/07/2023
 
 
  
Daniel was so very polite and helpful when visiting our office recently.  He really went above and beyond what was expected of him and his advise on improvements were most welcome and we shall certainly be taking them on board.
An excellent ambassador for VOIspeed and we look forward to continue working with him.
And he loved our dog Luna too!
  
 
  
 
 
  
 
 Shaz A 
 
26/01/2023
 
 
  
Amazing service we have been working with VOIspeed for a number of years and the team are some of the best Ive had the pleasure of dealing with. Staff are always kind, courteous and polite and always have any issues resolved as a matter of urgency.

The lines are crystal clear and the prices are very reasonable.

Special thanks to Giuseppe, Gemma and Dan for all your hard work and efforts
  
 
  
 
 
 
 
 
 
 Google rating score: 4.8 of 5, based on 37 reviews
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