Take credit card payments over the phone with our PCI DSS software

The Problem and the Solution

At Adooa we select state of the art technology to make running your business more simple.

Problem

Your employees take payments over the phone so your clients can pay for services.

All information processed must be PCI compliant.







Risk

The biggest risk? Losing customers forever.

- Your company may face big fines if you are not compliant.

- You may not be able to take credit card payments anymore.

- Higher costs for compliance/processing on future payments.

- Liability on possible mishandling of user's data.

- Legal costs for dealing with fraud.

Now

Complying with PCI regulations with a traditional solution, means that you must invest in:

1. A secure IT infrastructure: reducing the risk of fraud and secure your customers’ data.

2. Internal quality control processes: protecting confidential data at all times.

3. Ongoing training: monitoring compliance by all employees and managers.

Solution

Our solution makes your business out of scope for PCI-DSS purposes in three simple steps..

STEP 1:
The agent enters a secure website to process credit card transactions. While on the phone with the agent, the customer enters the long number and CVV code on their phone’s keypad.

STEP 2:
Once the client has finished entering the numbers, all  details are sent securely to the Payment Service Provider and not shown to the agent.


STEP 3:
Once the transaction has been completed the agent will see a token on the screen that can be pasted into an email or CRM.

Result

The main benefits of using our technology and being PCI compliant:

1. Time saved

2. Reduced costs

3. Happier Customers

4. No need to replace existing equipment or phones





Watch how the technology works:


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Simplifying card payments

Telephone System Services

Our VoIP-enabled business phone system allows you to make calls over the internet securely and without the need of a phone line.

Credit Card Transaction

Adooa's technology enables travel agents to take credit card payments over the phone securely, without the risk of breaching PCI-DSS regulations.

AI Quality Control 

Cutting-edge AI software that enhances productivity for travel agents through machine learning.

Why do you need to care?

The importance of managing customers’ personal data has increased over the past 12 months since GDPR regulations came into force. The penalties for lack of management are increasing as regulators gain control and are able to issue fines or remove services while credit card fraud soars.   

It’s now more important than ever to stay on the right side of regulations.

Payment Service Providers already supported

How do you process payments? 

Adooa's solution doesn't require you to share any confidential data with the call centre employee, instead users are able to type their details on a key pad which the agent cannot see.  All data is confidential and the agent can still process payments with ease.

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Why work with Adooa? Let's Recap

Cost and Time Saving

Feature Rich
Solution

Expert
Team

Great
Support

  • Cost saving procedure - The PCI DSS network we use provides the structure and quality control that would otherwise cost you much more time and money.
  • Time-saving - Adooa provides an easy to use solution that reduces the need to train employees on expensive data management and reduces risk of any data breach.
  • Expert Team - Adooa provides data driven insights that can be used to improve post-call management. Our team is highly experienced with in-house engineers who are fluent in our technology.
  • Outstanding Support - Adooa understands the difficulties of being a small business as we are one ourselves. Our team is regularly developing new features so that you are able to keep improving your offering. Our support team is always on hand to help with any issues you may have.


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