A chat with AI (or “Conversational AI”) is a technology capable of engaging in human-like conversations.
Your clients want to interact with your business 24/7, in a cost efficient way. Similarly, you want to improve their experience when dealing with your business while respecting their time and giving useful information quickly. The time has gone of rule based chats that provide you with generic, irrelevant information. The means can be the same as before (Chat, SMS or Social Platforms) but the engine is an AI based software optimised for conversations.
Combining natural language processing and machine learning as their main technologies, a chatbot with AI allows your business to understand and respond to your customers in a conversational manner. It simulates a human conversation, allowing users to interact with machines in a more intuitive and efficient way.
People are the most valuable resource for your business and their asset is time. Enhance it with Conversational AI software.
You want your skilled staff to invest their valuable time talking to clients likely to bring business in. An AI powered chat will enable you to do just that, moving the conversation gently from a chatbot to a human.