
The Stockdale Paradox: A Leadership Lesson in Resilience
James Stockdale was a US Navy Admiral who survived captivity after being taken prisoner during the Vietnam War and enduring over 7 years of tortures and extremely poor conditions. After
News about telecoms solutions and services we offer, the benefits to customers, and technology trends

James Stockdale was a US Navy Admiral who survived captivity after being taken prisoner during the Vietnam War and enduring over 7 years of tortures and extremely poor conditions. After

The sales process today has changed significantly, especially with regard to a crucial aspect: face-to-face meetings. Until now meetings were the main ingredient of each successful negotiation. In recent months

If you’re wondering whether international customers are paying to call your UK office, this guide provides clarity on the subject. Well, the short answer is yes unless you have an

When working from home everyone should have a routine to start with. So, I changed mine slightly: 7:00 – 7:30, exercise at home. My personal preference is for Joe Wicks

You can grow your business with a smart cloud phone system, like VOIspeed UCloud, as your business can benefit whatever its size. Furthermore, scaling your business from 2-2000, adding users

Do you know that not complying with the Payment Card Industry Security Standard protecting consumer card data could mean your business risks: – Being banned from accepting cards – Increased

You can grow your business with a smart cloud phone system, like VOIspeed UCloud, as your business can benefit whatever its size. Furthermore, scaling your business from 2-2000, adding users

PCI DSS compliance is important for a business as paying by card is so much more common these days, and it is getting easier for scammers to obtain and defraud

Taking credit card details over the phone? If in your contact centre agents stop the recording to avoid storing sensitive data, you should note that this procedure is NOT PCI

Since most travel agents accept and process credit card payments for their clients while paying for a holiday or tickets, it is easy for fraud to take place, thus they

In March 2008 the Financial Service Authority has introduced in its policy statement the requirement for all companies that meet certain criteria[1] to keep a recording of their telephone conversations.

Business Process Re-engineering is a branch of management studies that looks at how the operational processes of a business can be re-designed to improve business performance. In today’s telephony market
Posted on Emma Fisher13/11/2025 I switched our telephony and broadband to Adooa earlier this year and I couldn’t be happier with the service we’ve received. The after-sales support has been excellent, with a member of the team even visiting our office to provide training and ensure we’re making the most of the system. I’m delighted we made the move and would highly recommend!Posted on Florian Nicolae09/10/2025 We have worked with Adooa Ltd for over 15 years, and their dedication to service and quality has been consistent throughout. For a tele-sales heavy company of our size (>100), maintaining seamless connectivity and reliable system integrations is non-negotiable, and Adooa consistently delivers. Their level of technical knowledge and expertise is top-tier, which is evident in the robust, high-availability solutions they provide and their ability to integrate effortlessly with our existing systems. Furthermore, their support and ongoing service are exemplary—always professional, prompt, and proactive. Adooa is a key partner, and I highly recommend them to any business seeking reliable, long-term unified communications and IT solutions.Posted on Ann McInnis30/09/2025 Dan in the Support area has been brilliant and is always very helpful.Posted on Adrian Carter16/05/2025 I've had the distinct privilege of engaging with Charlotte May, Director of Adooa, across numerous business networking events and communities. Her knowledge and extensive experience in the telecoms consultancy space are incredibly clear, evident through the many small and medium businesses she's successfully helped over the years. Adooa truly excels at helping companies elevate their customer experience through a wide array of telecom products and services. Whether you're looking to improve voice calls, chat, CRM integration, video conferencing, or messaging, Charlotte and her team provide exceptional solutions. I highly recommend making contact with Charlotte if you're a business owner interested in investing in better ways to engage with your customers and, as Adooa says, truly make every impression count.Posted on Martyn Lewis07/05/2025 TESTIMONIAL To Charlotte A very big THANK YOU to Charlotte and the team at ADOOA, for the help and guidance provided in setting up my new telephony system recently. My new contact number was arranged very quickly, which has enabled me to move forwards quickly in helping more customers. I found the Service to be first class and the explanations / support very welcome, all at a time when I needed help. The range of options available to me was fully explained and it was very easy to find a flexible plan that suited my needs for now and that is capable of change as my business grows further. All of this at a very competitive price when compared with the market. I would not hesitate to recommend Charlotte and the full team at ADOOA to anyone that is looking for great telephony service and support. Thanks again to Charlotte and all the team. Martyn Lewis Principal – Martyn Lewis Equity Release May 2025Posted on Talha13/01/2025 Daniel David was excellent at dealing with a reported issue. Got the new system up and running in no time.Posted on Talha Kammy Bond30/09/2024 Adooa Ltd provides exceptional support and service! Their team is always responsive and goes above and beyond to ensure customer satisfaction.Posted on Spencer Cork16/09/2024 Adooa get 5 stars from caravanradio.co.uk they took our initial enquiry and knew exactly how they could prove the service we needed. Fast and very efficient throughout the process. I would highly recommend to you.Posted on Ardentcati10/09/2024 I have consulted with Daniel David, Technical Support for the past 7 years. During this time, he has been outstanding in his advice and guidance and has dealt with every minor to a major problem with professionalism. He has been a fantastic point of contact and I highly recommend him and the company.Posted on Nasreen Anwar22/05/2024 i have a great experience with Voispeed from last many years. I always deal with Mr Dan. I am working from Pakistan and many times I face some network and IP phone problems but Mr Dan is outstanding at customer service. He is always ready to help and competently overcomes customer's objections. He is capable to independently solve complex problems. My best wishes and prayers are with this organization. God Bless You.Google rating score: 5.0 of 5, based on 40 reviews
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