Who we are

Artificial intelligence consultancy based in St Albans (UK).

We are an artificial intelligence consultancy based in St Albans (UK). With specialist knowledge in speech-analytics and on chat with AI (better known as “conversational AI”) we use carefully selected software to analyse how businesses interact with their customers.

Our exposure to the telecoms sector has been invaluable. We have learned what is important for a business and their customers and what software can help nurture that relationship.

When you work with us, we’ll want to find out more about your business and the way you operate. Therefore, we’ll have many questions to ask and we’ll carefully listen to your answers to come up with innovative ways to resolve your challenges.

Conversational ai
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How we work

We offer consultancy services on the software tools that we recommend.

Experience has shaped our core offering to make it ‘fit for your purpose’ something that many of our competitors cannot do because they are not direct to the user as we are.

The technologies we recommend include:

  • A speech-analytics software powered by AI that enables businesses to analyse the conversation on recorded phone calls
  • A chatbot with AI that automatically responds to customers as a human would do
  • A PCI DSS compliant platform to take credit card payments over the phone
  • An exceptional telephony solution with a simple App for your mobile or PC
  • An RPA platform that allows companies to be more efficient and automate repetitive jobs


The majority of our new customers are referred to us from our existing clients and we would like to thank them for their trust in us.

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AI is being implemented very rapidly everywhere. More affordable storage, high speed of processing power and distributed knowledge means that technology is deployed faster than ever before. You cannot afford to take more time.

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Why work with us

Comprehensive Managed Service


Industry experience

In-depth knowledge of call-centres operating in Finance and Insurance

AI innovations

Engaging only with companies leading the way in AI, to help your business innovate and scale-up


Quality pre-sales and after-sales support in collaboration with our trusted suppliers
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We are TV and radio production company based in London and have been using VOIspeed for nearly 5 years. The size of our teams are constantly fluctuating due to the freelance industry so the fact that the technology is so flexible is a real bonus. It adapts easily to the changing number of users and extensions which is essential to us. We would highly recommend them to all companies!

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Jess, Operations Manager


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Get in touch to find out more about the solution for you