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We are technology consultants specialising in telecoms and AI technologies for the telecoms sector, like speech-analytics and chat with AI, also known as conversational AI. Businesses use our technologies to exchange information internally or externally with their clients so that conversations flow effortlessly and they are simple to make.
We can help a business getting their phone system, recording their calls or simply having a phone number in another country. In more complex cases, we test and source AI technology for them or help with their PCIDSS accreditation. Our office is in St Albans, with easy access to London.
When you work with us, we’ll want to find out more about your business and the way you operate. Therefore, we’ll have many questions and we’ll carefully listen to your answers to come up with innovative ways to resolve your challenges. With our phone system we have a proven onboarding process, and we like to keep in touch with you on how we can support your customers’ experience in communication and your business growth with our tools and service.
Our experience comes from using these tools continuously, finding where they work well with your business, and what works well in your sector. The technologies we recommend include:
The majority of our new customers are referred to us from our existing clients and we would like to thank them for their trust in us.
Giuseppe has always been interested in new technologies and the way businesses use them to enhance their performance. It is with this in mind that he started VOIspeed Ltd. first and adooa Ltd. later, the latter focusing on the analysis and implementation of conversations. These can be between a business and its customers (to increase sales) or internal, between employees looking to have the latest information on company’s, HR policies, marketing documentation or their sales collaterals.
After a technical experience working for Motorola, Thomson and Alcatel, he did an MBA at the Cambridge Judge Business School and then worked as technology consultant for Rolls Royce, Innovation Centres and SMEs in the UK, Italy and China.
Charlotte has a background in communication (policy advice for businesses) and languages, and uses these skills for marketing our software and services. She is also responsible for company accounts. One perk of her job is having Poppy the Cocker Spaniel sitting by her desk, possibly the most photogenic member of the team!
Giuseppe has always been interested in new technologies and the way businesses use them to enhance their performance. It is with this in mind that he started VOIspeed Ltd. first and adooa Ltd. later, the latter focusing on the analysis and implementation of conversations. These can be between a business and its customers (to increase sales) or internal, between employees looking to have the latest information on company’s, HR policies, marketing documentation or their sales collaterals.
After a technical experience working for Motorola, Thomson and Alcatel, he did an MBA at the Cambridge Judge Business School and then worked as technology consultant for Rolls Royce, Innovation Centres and SMEs in the UK, Italy and China.
With a First class degree in Information Systems and Management from Birkbeck, Said worked for many years as a Systems Administrator for the ATM industry, before moving to technical support with us. After work, Said is kept on his toes playing football, and with his two young children.
Charlotte has a background in communication (policy advice for businesses) and languages, and uses these skills marketing VOIspeed software, most of which she has translated from Italian to English. She is also responsible for company accounts. One perk of her job is having Poppy the Cocker Spaniel sitting by her desk, possibly the most photogenic member of the team!
Dan is local to St. Albans, and a graduate computer scientist from Hertfordshire University.
Brings to the team in-depth knowledge of the VOIspeed platform, past audio and video experience, understanding of IT networking issues and, most importantly, his smile! Try quizzing him on football and poker and he will not stop talking!
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