Who we are

VoIP Phone Systems, Speech-Analytics and Chat with AI

We are technology consultants specialising in telecoms and AI technologies for the telecoms sector, like speech-analytics and chat with AI, also known as conversational AI. Businesses use our technologies to exchange information internally or externally with their clients so that conversations flow effortlessly and they are simple to make.

We can help a business getting their phone system, recording their calls or simply having a phone number in another country. In more complex cases, we test and source AI technology for them or help with their PCIDSS accreditation. Our office is in St Albans, with easy access to London.

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How we work

Everything starts with a conversation.

When you work with us, we’ll want to find out more about your business and the way you operate. Therefore, we’ll have many questions and we’ll carefully listen to your answers to come up with innovative ways to resolve your challenges.

We offer services on the software tools that we recommend and we only recommend software tools that are used by other customers. Our experience comes from using these tools continuously, finding where they work and where they are less suitable to work.

The technologies we recommend include:

  • A speech-analytics software powered by AI that enables businesses to analyse the conversation on recorded phone calls
  • A chatbot with AI that automatically responds to customers as a human would do
  • A PCI DSS compliant platform to take credit card payments over the phone
  • An exceptional telephony solution with a simple App for your mobile or PC
  • An RPA platform that allows companies to be more efficient and automate repetitive jobs

The majority of our new customers are referred to us from our existing clients and we would like to thank them for their trust in us.

Meet our team

Giuseppe Venturini

Giuseppe has always been interested in new technologies and the way businesses use them to enhance their performance. It is with this in mind that he started VOIspeed Ltd. first and adooa Ltd. later, the latter focusing on the analysis and implementation of conversations. These can be between a business and its customers (to increase sales) or internal, between employees looking to have the latest information on company’s, HR policies, marketing documentation or their sales collaterals.

After a technical experience working for Motorola, Thomson and Alcatel, he did an MBA at the Cambridge Judge Business School and then worked as technology consultant for Rolls Royce, Innovation Centres and SMEs in the UK, Italy and China.

Said-R
With a First class degree in Information Systems and Management from Birkbeck, Said worked for many years as a Systems Administrator for the ATM industry, before moving to technical support with us. After work, Said is kept on his toes playing football, and with his two young children.
Charlotte has a background in communication (policy advice for businesses) and languages, and uses these skills marketing VOIspeed software, most of which she has translated from Italian to English. She is also responsible for company accounts. One perk of her job is having Poppy the Cocker Spaniel sitting by her desk, possibly the most photogenic member of the team!
Dan is local to St. Albans, and a graduate computer scientist from Hertfordshire University. Brings to the team in-depth knowledge of the VOIspeed platform, past audio and video experience, understanding of IT networking issues and, most importantly, his smile! Try quizzing him on football and poker and he will not stop talking!

Giuseppe has always been interested in new technologies and the way businesses use them to enhance their performance. It is with this in mind that he started VOIspeed Ltd. first and adooa Ltd. later, the latter focusing on the analysis and implementation of conversations. These can be between a business and its customers (to increase sales) or internal, between employees looking to have the latest information on company’s, HR policies, marketing documentation or their sales collaterals.

After a technical experience working for Motorola, Thomson and Alcatel, he did an MBA at the Cambridge Judge Business School and then worked as technology consultant for Rolls Royce, Innovation Centres and SMEs in the UK, Italy and China.

Said-R

Saidur Rahman

With a First class degree in Information Systems and Management from Birkbeck, Said worked for many years as a Systems Administrator for the ATM industry, before moving to technical support with us. After work, Said is kept on his toes playing football, and with his two young children.

Charlotte May

Charlotte has a background in communication (policy advice for businesses) and languages, and uses these skills marketing VOIspeed software, most of which she has translated from Italian to English. She is also responsible for company accounts. One perk of her job is having Poppy the Cocker Spaniel sitting by her desk, possibly the most photogenic member of the team! 

Daniel David

Dan is local to St. Albans, and a graduate computer scientist from Hertfordshire University.

Brings to the team in-depth knowledge of the VOIspeed platform, past audio and video experience, understanding of IT networking issues and, most importantly, his smile! Try quizzing him on football and poker and he will not stop talking!

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AI is being implemented very rapidly everywhere. More affordable storage, high speed of processing power and distributed knowledge means that technology is deployed faster than ever before. You cannot afford to take more time.

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Why work with us

Comprehensive Managed Service

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Industry experience

In-depth knowledge of call-centres operating in Finance and Insurance
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AI innovations

Engaging only with companies leading the way in AI, to help your business innovate and scale-up
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Support

Quality pre-sales and after-sales support in collaboration with our trusted suppliers
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We are TV and radio production company based in London and have been using VOIspeed for nearly 5 years. The size of our teams are constantly fluctuating due to the freelance industry so the fact that the technology is so flexible is a real bonus. It adapts easily to the changing number of users and extensions which is essential to us. We would highly recommend them to all companies!

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Jess, Operations Manager

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