LATEST POSTS
Use your phone system more effectively and in compliance with PCI DSS and GDPR rules.
Grow your business with a smart cloud phone system
You can grow your business with a smart cloud phone system, like VOIspeed UCloud, as your business can benefit whatever its size. Furthermore, scaling your business from 2-2000, adding [...]
Why PCI DSS compliance is important for a business
PCI DSS compliance is important for a business as paying by card is so much more common these days, and it is getting easier for scammers to obtain and defraud people’s credit card det [...]
Taking credit card details over the phone?
Taking credit card details over the phone? If in your contact centre agents stop the recording to avoid storing sensitive data, you should note that this procedure is NOT PCI DSS compl [...]
4 ways to reduce credit card payment frauds
Since most travel agents accept and process credit card payments for their clients while paying for a holiday or tickets, it is easy for fraud to take place, thus they must adhere to t [...]
7 Factors a new Phone System can influence within BPR
Business Process Re-engineering is a branch of management studies that looks at how the operational processes of a business can be re-designed to improve business performance. In today [...]
