
Are International Customers Paying to Call Your UK Office?
If you’re wondering whether international customers are paying to call your UK office, this guide provides clarity on the subject. Well, the short answer is yes unless you have an
News about telecoms solutions and services we offer, the benefits to customers, and technology trends
If you’re wondering whether international customers are paying to call your UK office, this guide provides clarity on the subject. Well, the short answer is yes unless you have an
When working from home everyone should have a routine to start with. So, I changed mine slightly: 7:00 – 7:30, exercise at home. My personal preference is for Joe Wicks
You can grow your business with a smart cloud phone system, like VOIspeed UCloud, as your business can benefit whatever its size. Furthermore, scaling your business from 2-2000, adding users
Do you know that not complying with the Payment Card Industry Security Standard protecting consumer card data could mean your business risks: – Being banned from accepting cards – Increased
You can grow your business with a smart cloud phone system, like VOIspeed UCloud, as your business can benefit whatever its size. Furthermore, scaling your business from 2-2000, adding users
PCI DSS compliance is important for a business as paying by card is so much more common these days, and it is getting easier for scammers to obtain and defraud
Taking credit card details over the phone? If in your contact centre agents stop the recording to avoid storing sensitive data, you should note that this procedure is NOT PCI
Since most travel agents accept and process credit card payments for their clients while paying for a holiday or tickets, it is easy for fraud to take place, thus they
In March 2008 the Financial Service Authority has introduced in its policy statement the requirement for all companies that meet certain criteria[1] to keep a recording of their telephone conversations.
Business Process Re-engineering is a branch of management studies that looks at how the operational processes of a business can be re-designed to improve business performance. In today’s telephony market
Adrian Carter16/05/2025 I've had the distinct privilege of engaging with Charlotte May, Director of Adooa, across numerous business networking events and communities. Her knowledge and extensive experience in the telecoms consultancy space are incredibly clear, evident through the many small and medium businesses she's successfully helped over the years. Adooa truly excels at helping companies elevate their customer experience through a wide array of telecom products and services. Whether you're looking to improve voice calls, chat, CRM integration, video conferencing, or messaging, Charlotte and her team provide exceptional solutions. I highly recommend making contact with Charlotte if you're a business owner interested in investing in better ways to engage with your customers and, as Adooa says, truly make every impression count. Martyn Lewis07/05/2025 TESTIMONIAL To Charlotte A very big THANK YOU to Charlotte and the team at ADOOA, for the help and guidance provided in setting up my new telephony system recently. My new contact number was arranged very quickly, which has enabled me to move forwards quickly in helping more customers. I found the Service to be first class and the explanations / support very welcome, all at a time when I needed help. The range of options available to me was fully explained and it was very easy to find a flexible plan that suited my needs for now and that is capable of change as my business grows further. All of this at a very competitive price when compared with the market. I would not hesitate to recommend Charlotte and the full team at ADOOA to anyone that is looking for great telephony service and support. Thanks again to Charlotte and all the team. Martyn Lewis Principal – Martyn Lewis Equity Release May 2025 Talha13/01/2025 Daniel David was excellent at dealing with a reported issue. Got the new system up and running in no time. Talha Kammy Bond30/09/2024 Adooa Ltd provides exceptional support and service! Their team is always responsive and goes above and beyond to ensure customer satisfaction. Spencer Cork16/09/2024 Adooa get 5 stars from caravanradio.co.uk they took our initial enquiry and knew exactly how they could prove the service we needed. Fast and very efficient throughout the process. I would highly recommend to you. Ardentcati10/09/2024 I have consulted with Daniel David, Technical Support for the past 7 years. During this time, he has been outstanding in his advice and guidance and has dealt with every minor to a major problem with professionalism. He has been a fantastic point of contact and I highly recommend him and the company. Nasreen Anwar22/05/2024 i have a great experience with Voispeed from last many years. I always deal with Mr Dan. I am working from Pakistan and many times I face some network and IP phone problems but Mr Dan is outstanding at customer service. He is always ready to help and competently overcomes customer's objections. He is capable to independently solve complex problems. My best wishes and prayers are with this organization. God Bless You. Sunil Savalani10/05/2024 On behalf of PVIS UK A very professional and efficient service provided. Mo Ghalib11809/05/2024 Lovely service, I speak with Dan the support engineer quite often and everytime he is very helpful and willing to help with whatever issues I may have. Thanks Dan! :) Divya HR Purel Service Ltd08/05/2024 Exceptional service and timely support! Definitely the top choice for all communication needs, especially Dan who is always attentive and responsive. Highly recommend!Google rating score: 5.0 of 5, based on 38 reviews
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