How Recording calls and AI can improve your CX
Adooa specialises in AI analytics, VoIP, and chat services, providing SMEs with an advanced yet user-friendly VoIP telephone system, VOIspeed. We have years of experience in recording calls for our clients while meeting changing legislation and technology drivers. The AI based speech-analytics software means that we can analyse all this data and use this knowledge […]
Why Trust Matters: Understanding Why People Buy from People They Trust
You can grow your business with a smart cloud phone system, like VOIspeed UCloud, as your business can benefit whatever its size. Furthermore, scaling your business from 2-2000, adding users as you grow and changing premises is simple, as the phone system is intuitive and cloud-based. The video here provides an overview of the technology. […]
Risks of credit card fraud and how to ensure Compliance
Do you know that not complying with the Payment Card Industry Security Standard protecting consumer card data could mean your business risks: – Being banned from accepting cards – Increased fees to process card transactions – Potential fines ranging from £3,000 to £60,000 fine depending on your bank’s merchant account agreement – Insider fraud, ruining […]
Grow your business with a smart cloud phone system
You can grow your business with a smart cloud phone system, like VOIspeed UCloud, as your business can benefit whatever its size. Furthermore, scaling your business from 2-2000, adding users as you grow and changing premises is simple, as the phone system is intuitive and cloud-based. The video here provides an overview of the technology. […]
4 Ways to Reduce Credit Card Fraud in Your Travel Agency
Since most travel agents accept and process credit card payments for their clients while paying for a holiday or tickets, it is easy for fraud to take place, thus they must adhere to the specific level of PCI compliance. The level is calculated by how many credit card transactions they process within each year. Figures […]
