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We are a small team of experts in telecoms services and telecoms consultancy, focused on helping you deliver expert customer experience and quality assurance. We pride ourselves on our extensive knowledge of the network and technologies and are keen to support our clients with this and provide secure, easy to use systems.
We can help a business providing them with a business phone system, recording their calls or simply having a phone number in another country. In more complex cases, we test and source AI technology for them or help with their secure payments and PCIDSS accreditation.
Our team works in a hybrid working environment from home, in London and from our office in St. Albans, aided by our telephony software.
When you work with us, we’ll want to find out more about your business and the way you operate. Therefore, we’ll have many questions and we’ll carefully listen to your answers to come up with innovative ways to resolve your challenges. With our phone system we have a proven onboarding process, and we like to keep in touch with you on how we can support your customers’ experience in communication and your business growth with our tools and service.
Our experience comes from using these tools continuously, finding where they work well with your business, and what works well in your sector. The technologies we recommend include:
The majority of our new customers are referred to us from our existing clients and we would like to thank them for their trust in us.
Giuseppe has always been interested in new technologies and how they enhance business performance, founding VOIspeed Ltd. and more recently Adooa Ltd.
After a technical experience working for Motorola, Thomson and Alcatel, Giuseppe gained an MBA at the Cambridge Judge Business School. Giuseppe sings in a local choir with whom he enjoys going on tour.
With a First class degree in Information Systems and Management from Birkbeck, Said worked as a Systems Administrator for the ATM industry, before moving to technical support and software development with us. After work, Said kept on his toes with his two young children. He is also our team board games guru, great at initiating the rest of us in new games.
Charlotte has a background in communications (policy advice for businesses) and languages, and uses these skills for marketing our comms software and services. She is also responsible for company accounts and policies.
After work Charlotte enjoys playing clarinet in Fleetville Swing Band and swinging a tennis racket too.
Dan is local to St. Albans, and a graduate computer scientist from Hertfordshire University.
He brings to the team in-depth knowledge of the telephony user interface and IT networking issues a listening ear and a wide smile! Dan is great front of house for Adooa, and is also a fan of board games, fantasy football and good food.
Giuseppe has always been interested in new technologies and the way businesses use them to enhance their performance. It is with this in mind that he started VOIspeed Ltd. first and adooa Ltd. later, the latter focusing on the analysis and implementation of conversations. These can be between a business and its customers (to increase sales) or internal, between employees looking to have the latest information on company’s, HR policies, marketing documentation or their sales collaterals.
After a technical experience working for Motorola, Thomson and Alcatel, he did an MBA at the Cambridge Judge Business School and then worked as technology consultant for Rolls Royce, Innovation Centres and SMEs in the UK, Italy and China.
With a First class degree in Information Systems and Management from Birkbeck, Said worked for many years as a Systems Administrator for the ATM industry, before moving to technical support with us. After work, Said is kept on his toes playing football, and with his two young children.
Charlotte has a background in communication (policy advice for businesses) and languages, and uses these skills marketing VOIspeed software, most of which she has translated from Italian to English. She is also responsible for company accounts. One perk of her job is having Poppy the Cocker Spaniel sitting by her desk, possibly the most photogenic member of the team!
Dan is local to St. Albans, and a graduate computer scientist from Hertfordshire University.
Brings to the team in-depth knowledge of the VOIspeed platform, past audio and video experience, understanding of IT networking issues and, most importantly, his smile! Try quizzing him on football and poker and he will not stop talking!
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