How we help
CRM and Telephony Integration
At Adooa, we integrate your CRM with your phone system to give you real-time access to vital customer information. When a contact calls, a pop-up instantly shows who last spoke with them, any important notes or flags—such as contracts in place—and other key details.
This seamless access empowers your team to deliver smarter, faster service.
Incoming HubSpot Call
Outgoing HubSpot Call
You can also initiate calls directly from your CRM instead of using a separate phone system. Here is an example of a HubSpot interface showing a call made to Matt Freeman.
This makes outbound calling faster and more efficient, while also ensuring that every interaction is logged and associated with the right contact or deal.
Benefits of CRM and Telephony Integration
Comprehensive customer view
See all interactions in one place—not just emails.
Personalised service
Deliver context-aware conversations with instant access to notes and history.
Improved collaboration
Share insights and updates easily across teams.
Boosted productivity
Save time with automatic call logging and click-to-call features.
Smarter decisions
Use real-time data to drive better conversations and outcomes.
Start the conversation now
Find out more about how our Speech Analytics software can help your organisation.
What's happening
News & Articles
How to Set up and Scale up with Your Phone System
Enhance your business image and scale efficiently with modern telephony solutions. From local numbers and professional greetings to IVR systems, smart presence features, and cloud connectivity, today’s phone systems help you stay professional, responsive, and connected.
How to seamlessly integrate your company’s phones with HubSpot
Seamless communication and data integration
Why work with us
Comprehensive Managed Service
Industry experience
AI innovations
